Résumé — 15+ years
Download PDF ↓Lead Product DesignerAI & Enterprise Platforms
I design complex, high-stakes enterprise and platform products across financial services, risk, and data-dense research. The through-line: making system behavior legible enough to act on — designing the surface around intelligence and multi-source data so people can see what the system is doing, how confident it is, and what to do next. I work in Figma and in code, own design systems and handoff, and run an AI-assisted design practice.
- Philadelphia Metro Area
- luis@luiscielak.com
- linkedin.com/in/cielak
- luiscielak.com
Selected impact
- 01
Complex decision-support interfaces. Designed FM Portal dashboards at FM Global that surface claims, supply-chain risk, and location data from multiple systems into a single decision view.
- 02
Reusable patterns at platform scale. Owned and evolved design systems across FM Global and PMI; raised development velocity 20% at PromptWorks.
- 03
Designing for trust, review, and failure. Shipped high-stakes workflows at Vanguard and PMI where state must be unambiguous before a person acts.
- 04
Translating user goals into system requirements. Partnered with research and domain experts at Elsevier and PMI to turn workflows into product requirements, not just screens.
- 05
Technical fluency in the medium. Front-end build (HTML/CSS/JS, React), browser-based design-to-code prototyping, and an AI-assisted practice taught through Cursor Philly.
Professional experience
2025 — PresentContract
Lead UX Product Designer
Malvern, PA
Vanguard
Own end-to-end UX for Vanguard’s digital investor experience, from discovery through shipped, reusable design decisions. Defined IA, flows, and high-fidelity designs for investor education and account journeys; delivered annotated specs and design-system-aligned components; led critique and alignment that cut late-stage rework.
2023 — 2025Contract
Lead UX Designer
Johnston, RI
FM Global
Owned design for FM Portal, a browser-based self-service platform for commercial property risk serving thousands of risk managers globally. Designed complex dashboards for claims, supply-chain risk, and location transparency; drove data-visualization patterns that made risk legible to non-expert users; evolved the design system across product areas.
2021 — 2025
Digital Experience Design Lead
Philadelphia, PA
Project Management Institute (PMI)
Led UX for a program-level modernization of PMI’s B2B platform, replacing manual and legacy workflows with self-service web experiences — $3.1M in revenue in the first year and $650K saved annually from fraud. Owned the Partner Platform zero-to-one (coupon distribution, certification management) and legacy modernization; translated complex requirements into scalable IA and prototypes, increasing conversions 30%. Owned research and mentored designers.
2013 — PresentOngoing
Design Consultant
Remote
Near-Miss Management
Design the company’s flagship product: an interactive decision-support system that visualizes process risk and alarm data in oil refineries, increasing information transparency for a more comprehensive operator experience. Partner with stakeholders to continuously reassess needs and improve functionality.
2020 — 2021
Senior User Experience Designer
Philadelphia, PA
Elsevier
Modernized clinical-trial and oncology software; new UI and data-visualization patterns raised user satisfaction 30%.
2019 — 2020
Senior User Experience Designer
Philadelphia, PA
Vanguard
Designed web-based financial planning and retirement tools for thousands of internal advisors; simplified complex investment workflows.
2017 — 2019
UX Designer & UI Engineer
Philadelphia, PA
PromptWorks
Owned experience strategy and front-end build (HTML/CSS/JS); improved design-to-dev handoff, raising development velocity 20%; mentored junior designers.
2016 — 2017
Adjunct Professor
Philadelphia, PA
Thomas Jefferson University
Taught graduate Interactive Design and UX Thesis courses; mentored 20+ students through end-to-end design process.
2014 — 2017
Design Consultant
Philadelphia, PA
Mega Supply Pro
Analytics-driven design across e-commerce platforms (Shopify, Amazon, eBay), driving $1.72M in new revenue.
2013
Design Consultant
Philadelphia, PA
Electronic Ink
Designed an operational-modeling visualization for pharmaceutical regulatory reporting across the product line.
2008 — 2013
Business Management Analyst / Associate
Newark, DE
JP Morgan Chase
Built financial dashboards and web-based reporting that streamlined executive reporting and reduced print usage 80%.
Core competencies
AI product design (human-in-the-loop) · AI/ML experience design · design systems & component libraries · design-to-code prototyping · information architecture · complex transactional workflows · data visualization & decision support · B2B, enterprise & fintech · qual & quant research · usability, accessibility & heuristic review · cross-functional facilitation · legacy modernization.
Languages
Spanish — fluent. English — fluent.
AI & agentic workflows
Cursor AI · Claude · v0 · Figma Make · Figma MCP · Lovable / Bolt
Design & prototyping
Figma · Sketch · Adobe CS · InVision
Web & front-end
HTML · CSS/Sass · JavaScript · React · Tailwind · Git
Analytics & methods
Power BI · Tableau · D3.js · Python · OOUX · Lean UX · Agile
Education
MS, Interactive Design & Media
Thomas Jefferson University · 2014
BS, Management Information Systems
Florida State University · 2008
Certifications
Certified OOUX Strategist — Rewired UX Studio, 2024
UX Certificate — Nielsen Norman Group, 2024
Community
Cursor AI Ambassador — Cursor Philly
Lead a 1,000+ Philadelphia community (~110 monthly) focused on AI-assisted development; organize monthly meetups and hands-on workshops.